Yahoo Blacklist [May 18, 2013]

Posted by AlentusSupport on May 18, 2013 :: 11:32 am in Uncategorized

Due to a massive surge of malicious email this morning, ns103 is currently experiencing blacklisting from delivering to Yahoo recipients. We are working on resolving this issue as soon as possible.

Mail Flow Update [April 25, 2013]

Posted by AlentusSupport on April 22, 2013 :: 8:46 am in Uncategorized

UPDATE 08:24 MDT APRIL 25: Comcast is still deferring service across some of their servers.
UPDATE 08:06 MDT APRIL 24:
Mail is flowing across most ESPs at this time, we are still working on removal from the final few deferring external mail servers.
UPDATE 09:24 MDT APRIL 23:
Yahoo is currently deferring mail, we are working on being removed [...]

NS103 Outgoing Email Service Issue (Apr.16, 2013) ONGOING

Posted by AlentusSupport on April 16, 2013 :: 11:12 pm in Uncategorized

UPDATE 08:24 MDT FRIDAY APRIL 17: We are still experiencing issues sending mail to service providers with Cisco Senderbase/IronPort appliances.
UPDATE 11:05PM MDT: Our SMTP server is still experiencing issues on sending some emails to Yahoo/live/msn/Hotmail users. Until this is resolved, you can still send emails to Yahoo/MSN/Live/Hotmail users by using webmail. The [...]

Incoming Mail Issue [SOLVED]

Posted by AlentusSupport on April 4, 2013 :: 4:44 pm in Uncategorized

We’re seeing an issue with our incoming mail server cluster that is impacting mail delivery to our network. We are working to correct the issue and should have an update shortly. Thank you for your patience.
UPDATE 5:49PM MDT: We are working on the issue and expect a resolution within the hour.
UPDATE 6:55PM MDT: [...]

Outage of some websites

Posted by AlentusSupport on April 3, 2013 :: 10:20 am in Uncategorized

**UPDATE 2:03PM MDT **
Service has been restored.
Due to the recent heat issues, one of our webserver cluster machines has a dying hard drive in need of replacement. Due to the general high IO load on this machine, it will be offline while the RAID is rebuilt to ensure no data is compromised. [...]