We will be performing preventative data centre maintenance on the above dates. If you have a dedicated server we have sent a direct notice of the date and time your service will be affected to your account contact.
If you have a shared service (web hosting, e-mail, etc), you may see a short disruption of services during one of these windows.
If you have any questions, please contact support@alentus.com
Thank you!
Mail filters have been successfully upgraded and the mail is flowing normally.
If you are facing any issues with the email filter please send an email to support@alentus.com.
Thank you for your patience.
On Sunday at 08:00AM MST, we are going to upgrade Canit mail filters and it should take about 1 hour for this process to complete.
During this time, the email will not work, but as soon as the upgrade is completed the emails that were sent during this time should be delivered to your email accounts.
This upgrade should resolve a lot of issues that we were having lately with SPAM and mail delays.
Thank you for understanding.
Update: Alentus mail filters are now functional and emails are flowing at normal speed. Due to the recent issues we had we will need to update all mail filter servers so any future problems are avoided. Mail filter update will take place at a time advised by our mail filter provider (Roaring Penguin). Alentus Customers will be notified in regard to this via https://alentusnews.com.
Due to the issues we’ve had with our mail filter during this week, we’re experiencing some delays in mail delivery at this time. Our mail filter provider is currently working on resolving this issue and we’re waiting on them to fix this.
We apologize for the inconvenience and thank you for your understanding!
Alentus mail filters functionality has been fully restored. Emails have started flowing in and no further interceptions are expected. Emails that have been sent in earlier will reach destinations and mail queue will be cleared up some time during the day.
We thank you for your understanding!
Update: Roaring penguin team is almost done with restoring mail filter functionality.
Mail should start flowing shortly after mail filter functionality restoration.
We are currently facing issues with out mail filters. Due to this issue Alentus mail servers are not able to accept any incoming emails.
We have already contacted Roaring Penguin (our mail filter provider) and they are working on having this issue resolved.
We apologize for any inconvenience this may be causing!
Mail issue has now been resolved and we expect no further problems.
Emails that have been sent in during the downtime will be delivered to destination.
Once again we apologize for any inconvenience this may have caused!
Currently we are having e-mail issues on our end, no e-mails are being accepted by Alentus e-mail servers. This is an issue caused by the e-mail filters.
Our team is working on resolving this problem and we will update this post as soon as we have more information.
We apologize for any inconvenience this is causing!
Internet services have been restored now, and all Alentus hosted services are up and running.
Alentus is currently facing an internet outage issues. Our team is working on resolving this issue and we will update this post as soon as we have more information.
Thank you for your patience!